Flow Management

Even flows. Every day.

Dockai Flow Management gives you control over freight flow in and out of the factory or warehouse. Carriers book themselves, you steer with rules and schedule. Planned flow is compared with actual results, so you see where peaks and valleys occur.

How it works

Four steps from dock chaos to even flow.

1

Plan

Add facilities, loading docks and rules. Set the framework for the flow.

2

Delegate

Invite carriers to book through their own view based on your rules.

3

Operate

Approve booking requests from carriers. View the daily schedule and booking board.

4

Measure and improve

See planned vs actual flow, measure arrival precision and discover patterns with analytics and AI.

1. Plan

Take control of the flow

Schedule transports, set capacity rules per loading dock and plan for even flows instead of peaks and valleys.

Dockai dock scheduling: calendar view with 7 loading docks and carrier bookings across a typical day.
Flow Management

Scheduling with rule engine

Visual real-time booking scheduling. Set rules for how many transports each dock handles per time slot. The system warns automatically on overbooking.

Flow Management

Facilities and loading docks

Create warehouses, factories and loading docks. Define capacity, operation types (in/out/combo) and availability per dock.

Flow Management

Opening hours per facility

Set working hours for the entire facility. Control when bookings can be scheduled and avoid deliveries outside operating hours.

Flow Management

Cargo types and rules

Define your own cargo types such as dry, frozen and hazardous goods. Control which docks handle which types and set rules for how bookings are created based on the cargo.

Flow Management

Opening hours per dock

Set individual opening hours per loading dock for more precise capacity planning. One dock for morning deliveries, another for all-day flow.

Flow Management

Recurring bookings

Create bookings that recur automatically daily, weekly or monthly. Perfect for fixed delivery schedules.

Flow Management

Calendar management

Define public holidays, maintenance days and special periods per dock. The system blocks bookings automatically.

Enterprise

Multi-site with time zones

Manage multiple facilities in different time zones from the same account. Each site and notification shows the correct local time. Ideal for European organisations with factories and warehouses across countries with different time zones.

2. Delegate

Let carriers book themselves

Give carriers access to book, check in and receive notifications. Without your staff having to coordinate every delivery by phone and email.

Dockai carrier portal: colour-coded bookings per dock with confirmed and requested status.
Flow Management

Carrier registry

Manage all your carriers with contact details, colour coding and history. The foundation for all carrier interaction in the system.

Flow Management

Email notifications

Automatic booking confirmations, reminders and updates via email to carriers and your own staff.

Flow Management

Carrier booking

Carriers book through their own view showing your available slots. Your staff confirms. No more phone calls and emails.

Flow Management

Self check-in

The driver checks in on arrival via a mobile link and gets assigned a loading dock instantly. Reduces queues and manual work at the dock.

Flow Management

SMS notifications

Send SMS to the driver on booking, changes and reminders. Template-based messages you customise to fit your needs.

Enterprise

EV charging management

Support for sustainable transports with integrated electric vehicle charging management at loading docks. Plan charging in the schedule.

3. Operate

Run the day at the dock

The schedule and booking board are your daily tools. See what's coming, move bookings, change status and record deviations in real time.

Dockai tablet view at the loading dock: operators mark arrivals, departures and deviations in real time.
Flow Management

Visual schedule

Drag-and-drop schedule showing all loading docks and bookings in real time. Move, change status and edit bookings directly. Colour-code by carrier, status or shipper.

Flow Management

Booking board (tablet)

Tablet-optimised view for operators at the dock. Mark arrival, departure, assign responsible staff and note deviations with a tap.

4. Measure and improve

See where the money disappears

17 selectable KPIs showing planned vs actual flow, arrival precision per carrier and utilisation per dock. Data that drives change and better carrier contracts.

Dockai analytics: dashboard with KPIs for freight flow, arrival precision and dock utilisation.
Flow Management

Analytics dashboard with relevant KPIs

Planned vs actual flow, arrival precision, utilisation, detention, deviations. All in a dashboard you customise. Choose which KPIs to track.

Flow Management

Deviation management

Record deviation types per booking: late arrival, wrong goods, missing documents. Track patterns per carrier and dock over time.

Flow Management

Invoice and transport audit

Reconcile every transport against the invoice. Mark as approved or note deviations. Gives leverage for better carrier contracts at the next negotiation.

Enterprise

AI analysis

Discover trends and opportunities in your logistics data you would otherwise have missed. The AI analyses patterns over time and provides concrete improvement suggestions.

One view for every role

Dockai gives the right information to the right person. Each role only sees what it needs. No unnecessary complexity. A user can have more than one role.

Administrator

Manage users, sites, loading docks, carriers, modules and settings for the entire account.

Site manager

View and manage assigned sites for scheduling and analytics. Carrier management.

Operator

View the daily schedule and booking board at assigned sites.

Viewer

Read-only view of the schedule at assigned sites. Can see bookings but not change anything.

Carrier

Own view for booking based on your rules, viewing the schedule and tracking arrival precision and other deviations.

Invoice auditor

Access to the booking list and invoice audit. Nothing else.

Built with AI at the core

Dockai is an AI-native company. We use AI not just as a feature, but throughout product development, from how we build to how the system learns from your data.

The more you use Dockai, the better the planning gets.

Enterprise: AI analysis, MCP Server and Claude Skills included

Integrations and add-ons

Dockai works standalone without integration. But for those who want to connect their systems, the option is there.

Dockai AI assistant powered by Claude: ask questions about booking data and get answers instantly.
Enterprise

REST API

Connect Dockai to your ERP, WMS or other systems via OAuth2-secured API. Sync bookings, carriers and status in real time.

Enterprise

SSO (Single Sign-On)

Sign in with your existing identity system. Support for common SSO protocols.

Enterprise

MCP Server

Connect Dockai directly to AI assistants like Claude via Model Context Protocol. Ask questions about bookings, schedules and KPIs in natural language, right inside your existing AI tool.

Enterprise

Claude Skills

Ready-made automations for Claude that connect directly to your Dockai data via the MCP server. Generate carrier scorecards, create warehouse reports and more with a single command. Multiple skills included and more added continuously.

Ready to take control?

Book a demo and we'll walk you through how Dockai works for your loading docks.

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